Mindfully Me respects and values the privacy of its website users and wants to engage with them in a fair and open manner. Therefore, this Privacy Policy has been created in order to demonstrate a firm commitment to your privacy. The Privacy Policy as stated below discloses practices regarding information collection and usage solely for this website: Mindfully Me.

The Privacy Policy does not apply to any other websites or services unless it features on another website or service. This Privacy Policy sets out how Mindfully Me uses and protects any information you may give when you use this website. Should you be asked to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Mindfully Me may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes. This policy is effective from February 2022. By using or accessing this website, you signify your agreement to be bound by our Privacy policy. If you do not agree to our privacy Policy, you must not access or otherwise use this website.

When participating in a course with Mindfully Me, the following terms and conditions apply:

No guarantee is given or implied with regard to the effectiveness of the practice or therapy for any medical or personal condition.

You must declare any relevant conditions that you have prior to the commencement of any course via the course registration form that will be sent to you before the course starts. You may be requested to inform or seek consent from your GP or other medical practitioner and, where this is relevant, you must agree to do so before commencing the use of the service.

Services are provided in confidence and any information you disclose will not generally be disclosed to others. However, there may be times that a disclosure needs to be made to protect your health and welfare or the health and welfare of others or to comply with the law. Where this is necessary, we will discuss this with you.

When participating in a course, you agree to attend all of the sessions and to carry out the home practices as instructed. You acknowledge that you are a partner in the course and that effort is required on your part to achieve desirable change. You can stop attending and withdraw from any service at any time for any reason.

By participating, you are aware that the service may be audio or video recorded and that such recordings may be used for assessment or training purposes. Your permission will always be sought before each recording.

Services may be withdrawn at any time by Mindfully Me and, where this is necessary, you will be given as much notice as possible. You will receive a proportionate refund for any of the services that have been withdrawn.

Service delivery may be changed to a different format at any time by Mindfully Me, for example from face-to-face to online format and, where this is necessary, you will be given as much notice as possible. Service formats have equivalent value and, as such, you have no automatic right to withdraw due to a change of format. If you do wish to withdraw, our normal withdrawal conditions as outlined below apply.

If you have not commenced the course, you have a statutory right to cancel and receive a full refund, within 14 days (cooling off period) of submitting your application. If you commence your course during the 14-day cooling off period, your right to cancel with a full refund is withdrawn and you will be liable to pay the full fee.

In addition to your statutory rights, you may cancel your place up to 4 weeks before the course start date. The following administrative charges will apply in these circumstances: 10% of the overall course fee with a minimum administrative fee of £10 administration fee for UK transactions and £20 administrative fees in case of transactions outside the UK. All cancellation requests must be emailed to Mindfully Me at sophie@mindfullyme.co.uk with ‘cancellation request’ in the subject line. These referenced emails will be acknowledged by Mindfully Me within 24 hours of receipt (Monday – Friday, 9am – 5pm UK time). Until an acknowledgement is received by MIndfully Me, the cancellation request will not be valid or effective. If a refund is approved by Mindfully Me, it will be made through the original mode of payment only, unless a card has expired and new card details are obtained.

Security

Our company is hosted on the 123-reg.co.uk platform. 123-reg.co.uk provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through 123-reg.co.uk’s data storage, databases and the general 123-reg.co.uk applications. They store your data on secure servers behind a firewall. However, due to the inherent open nature of the Internet, we cannot guarantee that communications between you and Mindfully Me or information stored on the Website or our servers will be free from unauthorised access by third parties, such as hackers and your use of the Website demonstrates your assumption of this risk. We have put into place reasonable physical, electronic and managerial procedures to safeguard the information we collect. Only those personnel who need access to your information in order to perform their duties are authorised to have access to your personal information.

How we use cookies

Both session cookies and persistent cookies may be used. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our website.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not.

We may use third party cookies in connection with our site as well, such as Google Analytics. For instance, we use Google Analytics to collect and process certain analytics data. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit this site.

We may also automatically record certain information from your device by using various types of technology, including ‘clear gifs’ or ‘web beacons’. Clear gifs (also known as web beacons or pixel tags) are small, invisible graphic images that may be used on our services or in emails relating to our services to collect certain information and monitor user activity. This information is automatically collected and may include your IP address, web browser or device type, pages viewed, dates and times of access to our site. We may use these technologies to collect information from your interaction with emails, such as whether you clicked on or opened a message. This information is collected from all users and may be connected with other information about you, this information will be considered personal and treated accordingly.

This Privacy Policy does not apply to, and we are not responsible for, cookies and/or clear gifs in third party ads, and we encourage users to check the privacy policies of advertisers and/or ad services to learn about their use of cookies and/or clear gifs and other technology.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Any resources distributed or provided by email or on any website or any online service are provided at the discretion of Mindfully Me. Resources distributed in the past may not be distributed in the future and similarly, new resources may be introduced at any time.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.